Request for Identity Document

The request for the identity document can be made from any Paperwork Office in the country, regardless of the place of residence, except for changes of address, which must be formalized in Paperwork Offices of the province where the home is located.

The identity document can be requested for the following reasons:

•    Deterioration
•    Lost
•    Arrive at 16 years of age
•    Change of address
•    Correction of error
•    Legal change
•    Demobilized FAR
•    Release from Prison
•    Entrance to the country

Deterioration: When the identity document due to its physical condition does not allow the owner to be identified.Loss: when the owner loses or steals the identity document and cannot present it for the process they request.

Correction of error: is any modification, deletion or addition of data in the general information of the owner, provided that they do not constitute substantial changes in the identity of the person, for example, names and surnames and the year of birth. Changes or modifications in the names of the owner's parents, in the volume and folio, at the place of birth, those associated with the Registry of Civil Status are also considered error correction.

Legal change: the modifications, deletions or additions in the general information of the citizen and year of birth that generate a substantial change in the identity of the person, these modifications are made by the court and in the birth certificate issued by the Civil Registry must Record in the observations the number of resolution or sentence by which the modifications were made.

Change of address: it is the update of the address register based on the citizen's request and with the consent of the owner of the property where they intend to reside. Changes of address can be requested on a temporary or permanent basis.

Transitory: it can be requested from 1 month to 1 year and renewable as many times as the parties wish.

Permanent: indefinitely, until the owner makes a new movement in the address register.

General documents to present for any of the types of address changes: 

• For both types of address changes it is mandatory :( when the stay is from 30 days and indefinitely.)
• Physical presence of the citizen who is going to make the change of address, except those under 12 years of age and the mentally disabled who are represented by their parents or legal guardian.   
• Physical presence of the property owner or owners with their identity documents, except those owners who are minors and are represented in this act by their parents or legal guardian. 
• In the act of requesting the identity document, the presence of the holder is compulsory, except for those cases that due to force majeure, are unable to attend. This individual must be evaluated by the Head of Office for its differentiated treatment.       
• Physical presence of the property owner or owners with their identity documents, home ownership title, except those owners who are minors and are represented in this act by their parents or legal guardian.       
• For the photo of the identity document, people dressed in military uniforms, nor security and protection agencies will be accepted, in the same way they are not allowed in the locker room, shirts (men) and caps (women).   
• In the case of Mentally Disabled, the request will be made by a parent or legal guardian

Duration time:The term of delivery of the identity document established 15 business days.Requirements for the identity card procedures: The paperwork tax for all types of requests for the new identity document format is 25.00 pesos (CUP), which includes a photography service. 

Duration time:The term of delivery of the identity document established 15 business days.

Requirements for the identity card procedures:

• Identity document subject to change, except for loss procedures.
• Birth certificate for the error correction and legal change procedures.
• Prison Release Model for the Prison Release procedure.
• FAR Licensing Model for the FAR Exit procedure.
• For the procedure for arrival at 16 years of age, if the minor's card was not updated at 12 years of age, the mother, father or legal guardian of the young person must be presented at the time of the request for the identity document.
• Stamp stamp worth 25 pesos national currency for all types of requests.

Requirements for identity procedures whose owner is declared legally incapable:

• Disability Order issued by the court that accredits the mental disability of the citizen.
• Document object of the change, except for the procedure for loss.
• Birth certificate for the error correction or legal change procedure.• The physical presence of your legal guardian.

Legal basis that supports the procedures 

• Decree - Law No. 248/2007 on the Identification and Voter Registration System.
• Resolution No. 6, Regulation of Decree / Law 248 of the Identification System and the Voter Registry.
• Decree 141 of 3/24/1988, in its article 5, defines the Contravention Regime of the Identity Card System.
• Decree No. 217/97, ​​of the Council of Ministers for the regulation of migration to the country's capital.
• Decree No.293 / 2011 amending one of the sections of Decree Law 217/97 of the Council of Ministers
• Decree-Law No. 32 of the State Council• Decree No. 305 of the Council of Ministers
• Resolution No.343 of the Ministry of Finance and Prices• Resolution No. 43 Ministry of the Interior
• Decree No. 26 of the Council of Ministers

Contacts Director Office      

• 45 521302

 Address: Velázquez e/ Línea y Carrillo

Attention Hours: Monday, Tuesday, Wednesday and Friday from 8am to 5pm

                           Thursdays and Saturdays from 8am to 12pm